24/7 Control Tower
TWS Logistics customer service and project management team always have a personal available every day around the clock.
Managing different services in various countries around the globe, we are always ready to provide requested information regarding an ongoing project or finding a customized solution for your inquiry.
The on duty team always consists of at least one manager and one forwarding agent to determine that we can fulfill our service level commitment. This structure allows our customers/partners to provide a high level of service in return to their customers. During business hours (08:00-18:00) our chat service is available.